Welcome to the

NATIONAL CENTER for ANIMAL SHELTER EVALUATIONS

INDEPENDENT.

OBJECTIVE.

IMPARTIAL.

About the National Center for Animal Shelter Evaluations

The need for an evaluation...

Is your animal shelter or animal control challenged with operational issues?

Has your facility been under scrutiny by the general public, boards, committees, volunteers or even the media?

Are you engaging in strategic plans for the future and want to determine your strengths and how to leverage them while addressing weaknesses & threats?

Has your organization recently changed leadership? or been plagued by high turnover at the leadership position?

If you answer "Yes," to any of the questions above, then your organization could benefit by having a third-party, independent, objective and impartial evaluation conducted by industry experts. Our shelter evaluation (also referred to as an audit, assessment or organizational risk review) is the most comprehensive in the entire animal sheltering industry. We are the only company in the industry to examine all aspects of animal sheltering, not just a few areas as with all other evaluations.

A thorough and objective review of your operations, staffing, leadership and management, physical facility, finances, programs and resources may be the most important thing you can do for the health and future of your organization.

Our reports are CONFIDENTIAL.

Organizations/departments who have had our shelter evaluation and utilize our recommendations experience:

- an increase in pet adoptions and pets returned to owners (i.e. live release rate)
- a boost in donations and funding
- more efficient operational practices
- ability to recruit more volunteers and new board members
- an improvement in the organization's reputation and social media image

Call 623.975.1234 or Tim at: tim@animalshelterservices.com.

We are headquartered in Phoenix, AZ and have a field office in Pittsburgh, PA.

What is an Evaluation?

A shelter evaluation is a comprehensive examination of everything involving the operations and governance of your animal shelter or animal control. This 360' look at your shelter will identify your strengths, weaknesses, opportunities and threats. You'll benefit by receiving recommendations to capitalize on your strengths and seize your opportunities while also addressing your weaknesses and identifying and preparing for threats. As a result of a shelter evaluation by Animal Shelter Services, your animal shelter will implement best practices, operate more efficiently, and as a result...save more lives! We can help your organization achieve stability, sustainability and success.

INDEPENDENT. OBJECTIVE. IMPARTIAL
Here are the areas that our shelter evaluation will examine:

I. Facility: interior/exterior appearance, size, housing capacity (kennels, cages, condos and community rooms), conditions, parking, sights, sounds, and odors

II. Operations: hours, policies, procedures, practices, funding/budget, staffing & management, organizational structure, training & development, fees, money-handling & accounting, forms, software, record-keeping, programs, services, customer-service, emergency planning

III. Animals: care, handling, feeding, cleaning & sanitation, medical (including equipment & supplies), intake exams & vaccination protocols, viral & disease control and containment, housing, conditions (including temperature & humidity readings), capacity for care, behavior, euthanasia, fostering, adoptions, lost & found, fees, adoption procedures, satellite adoption locations, animal control activities

IV. Fundraising: activity, plan, staffing, cultivation, solicitation, grants, direct mail campaigns, online/digital campaigns, event fundraisers, money handling, data entry, donor base, software

V. Marketing and Public & Community Relations: staffing, image/brand, reputation, activity, plan, relationships, media contacts, collaborations & partners, outreach, education, social media

VI. Volunteers: activity, hours, policies, procedures, practices, expectations, job descriptions, manual, training & development, volunteer-staff relationship

VII. Governance: duties, responsibilities, expectations, manual, training & development, giving, meetings, minutes, structure, governance

VIII. Vehicles: maintenance, appearance, condition, safety, equipment

Field Services*: number of officers/agents, size of service area, compliance with codes, laws & regulations, training & certifications (i.e. disaster response, large animal handling, animal; cruelty & investigations, dog fighting etc), customer service, service delivery, response time, evidence collecting, court appearances, education

* Field Services. Since only some animal sheltering organizations & departments offer any type of field service, examination of this area is considered an add-on service and is an additional fee determined by the number of officers,agents size of service area and number of calls handled per year.

CONFIDENTIAL
We use industry standards including source material from:

ASPCA (American Society for the Prevention of Cruelty to Animals)
HSUS (Humane Society of the United States)
AVMA (American Veterinary Medical Association)
NACCA (National Animal Care and Control Association)
ASV (Association of Shelter Veterinarians)
AAWA (Association for Animal Welfare Advancement)
AFP (Association of Fundraising Professionals)
NCNP (National Council of NonProfits)
NHRA (National Humane Resources Association)
NARC (National Association of Regional Councils)
Federal, State and Local Codes, Laws, and Regulations related to animal care and contro

Evaluation Cost

Our comprehensive animal shelter evaluation includes the following:

Preliminary consultation with animal sheltering experts
Review of: all written standard operating procedures, organizational structure, governance, budget
3-5 days on-site review performed by industry professional(s) (includes all consultant travel costs)
On-site meetings with shelter staff, volunteers, board/committee members
Focus group(s) and community survey(s)
Analysis of findings and development of a comprehensive written report with recommendations (includes webinar presentation of findings and recommendations)
90-day follow-up

Our all-inclusive fee to conduct an animal shelter evaluation varies in price from 10,000 - 30,000. The size (and quantity) of the physical shelter(s); the number of staff, board and volunteers; annual animal intake; number of programs & service offerings; and the budget size will determine the final fee for the shelter evaluation price. The price range varies as follows:

Small shelter: 10-15,000
Medium shelter: 15,000-20,000
Large shelter: 20-30,000

Completion of our questionnaire will allow us to determine the final evaluation fee.

We also offer "add on" components to the base shelter evaluation if your shelter/rescue group/municipality would like us to examine things not included in our standard evaluation such as:

animal control
salary comparisons
bench-marking reports

* optional adds-on priced separately

Why we are different...

EXPERIENCE MATTERS. We are the leading provider of animal shelter evaluations in the country having conducted more animal shelter evaluations than any other company.
INDEPENDENT, OBJECTIVE AND IMPARTIAL. We are THE trusted third-party who will examine your shelter operations, services and programming and do it without being influenced or coerced by any other party, group or person who may or may not have a vested interest. In fact, our neutrality is held in such high regard that many attorneys representing plaintiffs and defendants select our company to provide an unbiased, equitable and fair examination of animal shelters and their operations.
CUSTOMIZED AND INDIVIDUALIZED REPORTS. We take into account the unique character and position of your organization within the context of your local community. This is critical in providing you with a report that is not only just for you, but right for you. Other companies use a "cookie cutter" approach; often time providing you with a report that matches other past clients.
CONFIDENTIAL. Let's face it. When things go bad at an animal shelter (and they can go bad quickly), you want a trusted partner who will treat your issues with the utmost confidentiality so that you can correct the issues before they become worse.
COMPREHENSIVE. An animal shelter is more than just about housing and caring for animals. So why do other companies examine just three areas of shelter operations when there are eight? We look into all aspects of the business of animal sheltering because every thing is inter related and one area of operations can easily influence other areas.